Discover the Prime Parcel Experience

Explore the firsthand experiences of clients who've entrusted their deliveries to Prime Parcel. Real stories of trust, reliability, and exceptional service. Join the ranks of those who've witnessed excellence with Prime Parcel.

“After using many large delivery companies it has been a breath of fresh air to finally find a company that is not only extremely reliable, but also takes care of our ever-changing and sometimes unusual requests.”
Jamie Ainsworth
“In Prime Parcel we have found a fast, reliable and professional courier company with a friendly, personalised service mentality.”
Claire Becker
“I have never used a company before like yours that was so fuss-free, easy to get a quote-and extremely reasonable too…and delivered the parcel in record time!”
Heather Collier, Consultant
Big Group
“The packing was first class and you clearly went the extra mile to ensure it’s safe and secure delivery to Hong Kong. Your high levels of service, attention to detail, and care of such a valuable and rare item will make you my number one choice for all my future national and international delivery requirements.”
Michele Tsui
“I have been using Prime Parcel for 3 years now. They have always delivered professional and excellent customer service and are hugely reliable. In fact, they have got me out of trouble many times over the last few years! I would definitely recommend them!!”
David Nagle
“Excellent service from Wendy at Prime Parcel. In particular the communication was very good. I knew at each stage of the process where my parcel was and when it would be delivered and it was perfectly packed and on time. A service to be proud of. Thank you.”
Larry Cooper, Senior Analyst
“Outstanding service, used Prime Parcel for pick up, pack and shipping for 3 separate orders to the US and everything was perfect. They were also able to accommodate a special request, which went above and beyond what was necessary.”
Gail Parker
“Prime Parcel has helped make the process of sending important and valuable items/documents a lot faster and easier. Previously I have used a variety of companies, and response times on problems were very slow. This used to be frustrating. The Prime team offers a great personal service. I would not hesitate to recommend them for your special delivery requirements.”
Sonia Jordan, Managing Director
“The speed in answering and sorting out any queries I have had during the past years has been excellent. I find this company in dealing with enquiries I have from time to time very friendly and have a high integrity in their approach to business matters.”
Eric Chiang, Director
Urban Pacific
“...Using this Company has helped me with my freelance jobs. I have one main point of contact who is aware of my particular needs. I have found their service reliable and friendly.”
Naomi Clarke, Virtual Assistant
“We use Prime Parcel for all of our international deliveries and there has never a been problem. The staff are great and they make sure everything runs smoothly.”
Jeremy Dean
C&B Services
“The service provided surpassed my expectations. The speed of your collection service is second to none. So efficient and very reliable. The staffs are friendly, trustworthy and exudes high degree of integrity. Frustration and anger has turned to gratitude and relief and I would not hesitate to recommend Prime Parcel to anyone for the excellent service you provide.”
Corrine Smith, Manager